Customer Testimonials

Here is what some of our clients have to say about us:

When we originally embarked on the adventure of finding a pool builder we could trust, you and your staff made our decision an easy one. Anyone can simply build a pool, it takes someone special to work so closely with their customers from concept to design and ultimately to construction and beyond. What I wanted is someone I could trust, someone I could have faith in to do the right thing. You and your staff went well above the call of duty many times to ensure my satisfaction. For that, the words "thank you" seem not enough to reflect my true appreciation. Not only is your customer service second to none, the quality of your work and the attention to detail is unmatched. The ability for you to discuss and educate your customers on options and process is also a quality that is unfortunately scarce in today's business world. I realize I can be a demanding customer in all areas of life, I expect excellence in my own work and in the work of others; Hauk Custom Pools has set a new higher level of excellence in my book. Consider yourself an immense success!

The Taylor Family - Frisco, Texas

Hauk Custom Pools did a wonderful job on my pool and it is now the paradise I have been wanting for a long time. Hauk Custom Pools was a wonderful experience and I would recommend you all to any of my friends who plan on building a new pool. Your team went above and beyond to make me feel comfortable and informed of all the updates and inspections coming. The process was very smooth and efficient thanks to your wonderful team. If I ever build a new pool again I will be calling on Hauk Custom Pools. Thanks for everything Robby!

Scot Peters - Murphy, Texas

We would like to take this opportunity to thank you from the bottom of our hearts for our fabulous pool. We absolutely love it, especially our girls. You have transformed our plain backyard into a beautiful oasis!!! You were wonderful to work with as well as your staff. You went beyond what we asked for in the design as well as the final product. We have received so many compliments on our pool. We will always highly recommend Hauk Custom Pools to all of our friends and family. Thanks again.

The Lapomarda Family - Frisco, Texas

It's very rare that you purchase a product or service that EXCEEDS your expectations. Well, you did it ! We may be biased, but the pool you built in our backyard is absolutely the most amazing pool we have ever seen -- and it's ours! Buying and building a pool is stressful, but you're entire team made it a great experience from beginning to end. There was always someone to answer our questions and although we may have become inpatient now and then, your team was always so responsive and professional. There are so many pool companies to choose from that it's overwhelming. Thankfully, we know we chose the perfect company in Hauk Custom Pools and will recommend you to friends. The pool is absolutely exquisite. It will be enjoyed for many years to come.

The Kopplin Family - Frisco, Texas

I want to say "BRAVO!" Your customer care and service are top notch. I am very pleased to continue my promotion of your pool product and service. A very pleased client.

The White Family - McKinney, Texas

We would like to express our sincere appreciation for the hard work and diligence of your staff in helping our family build the perfect pool for our new house! What seemed like a daunting task when we first starting "talking pools" became a simple and easy process once we selected Hauk Custom Pools to work with us in designing and building our custom pool.

From start to finish, the building process was quite impressive. Each phase of the construction was communicated in writing to us through weekly email updates. I would recommend Hauk Custom Pools to anyone considering building a pool that wants to deal with a company that "does what they say they will", to me there is nobody else I would even consider. From Robby Hauk, the owner, all the way down the chain of command each member of their team is involved heavily in the process of exceeding your expectations.

The Lacy Family - Murphy, Texas

I wanted to write and tell you how pleased we are with our pool. Not only did you build it in record time (32 days) you also provided an excellent experience from design to completion. Everyone at Hauk Pools we have worked with has been proficient, professional, and trustworthy. We have heard the horror stories associated with some pool contractors and appreciate your commitment to your customers. Anytime I hear anyone interested in a pool we proudly recommend Hauk and share our positive experience. In addition to this, your follow up with warranty items is the best we have experienced. Please tell everyone in the Hauk family we appreciate their work and will be a Hauk Custom Pool customer for life!

The Atteberry Family - Prosper, Texas

We are so happy with our pool! This is the best investment we ever made. All our friends and family love it. We have been telling everyone, if you have a choice, go with Hauk Custom Pools. The digital presentation was so cool. The fact that you guys take the time and effort for every customer, to make them feel that their pool will be the best, really makes you guys stand out above the rest. Your team is so great to work with! They all take the time to show you everything you need to know. You're available day or night, and always have an answer for you. You guys rock. My family and I thank you for everything!

The Fernandez Family - Allen, Texas

It looks like we are getting close to the finish line and I wanted to let you know that you all have been great! We are getting compliments on the pool from everyone who comes by. I was very impressed by the quality of your subcontractors and the professionalism of you staff. We will gladly recommend Hauk Custom Pools.

The Haung Family - Frisco, Texas

We would highly recommend Hauk Custom Pools to anyone that is considering building a pool. I was impressed with the quality of construction, attention to detail, creativity, execution of the construction plan and professionalism of the entire staff. Hauk Pools delivered in all aspects of what the told me they would do.

We ran into one issue during the construction that became evident during he pool decking phase. Not only was our problem resolved to our satisfaction, but Hauk Pools exceeded our expectations in resolving the issue. The bottom line, Hauk delivered the highest quality pool and I will recommend Hauk Pools to everyone.

The Nash Family - Dallas, Texas

We visited with several pool builders but you gave us the confidence that Hauk Custom Pools is a company that we could trust to build our pool. The work you showed us clearly reflected a company that asks questions and listens to what the customer wants. Everything you showed us was a "home run", and we know even as we were driving away from your office that Hauk was the company we could trust to build our pool.

The Baker Family - Frisco, Texas

Thanks for everything. You did a great job keeping us informed of all the activities during the pool building process. Thanks again for keeping the details in check for us!

The Conard Family - Allen, Texas

I just wanted to write you a note and tell you that we have enjoyed our pool immensely! It was nice not to have to worry about the pool, because we know you were looking after every detail. Your time and attention to detail during the building process has paid off in low maintenance and countless hours of enjoyment. You and your staff have treated us like family a year after the sale. Thank you for all you have done.

The Klement Family - Celina, Texas

I wanted to thank you and everyone at Hauk Custom Pools for the great experience over the the past 6+ weeks and most of all for the incredible looking pool! It is amazing how fast the construction process was and to watch our backyard transform into something that gives reason every day to be outside. Again, thanks for everything and the great customer service.

The Thomas Family - Frisco, Texas

I just wanted to write you a quick note to let you know how pleased and delighted we were with the experience we had this fall in building our pool with Hauk Custom Pools. This is the third pool we have built, and this has been BY FAR, the most pleasant experience of the three. The outstanding and attentive customer service from your whole team was amazing. One call and someone was on site within a few hours, without fail. It has been a real pleasure doing business with you and your team. We will recommend you to all our friends.

The Roberts Family - Frisco, Texas

Our pool is honestly the most beautiful pool I have ever seen. It is like we have art work in our backyard. None of the pool contractors we met with during the pool purchasing process has quality that compares to Hauk Custom Pools.

The McMenamin Family - Frisco, Texas

Our backyard is more than we ever hoped for! We are so incredibly thrilled at how fantastic our pool turned out. The customer service has been fabulous. Since we completed our pool, we have heard many horror stories from friends and neighbors in the construction of their pools. We have to tell these same people you should have built a Hauk Custom Pool! You guys made the whole process seem so easy and, yes, fun at times! We hope that you continue to build beautiful pools for many years to come.

The Fitzhugh Family - Prosper, Texas

I wanted to take this opportunity to express the total satisfaction that we have with our swimming pool construction process. By the way, no other pool company we spoke with spent even 10% as much time and effort explaining the entire, design contracting and construction process to us as you did...and the book you gave us detailing every aspect of the process is excellent! I am an engineer by training and profession and I appreciate a good design, a good plan and exacting execution. Keep up the good work.

The Bauchman Family - McKinney, Texas

We wanted to let you know how happy we are with our pool and the great job your team did. Our pool looks great. Everyone that comes over says it is the best looking pool they have seen. It is so relaxing for us to hang out by the pool. The sounds of the waterfall block out the rest of the world. The customer service we received from Hauk was beyond our expectations. Thank you for making he pool process so easy on the homeowner. We have already recommended your company to several friends.

The Bolin Family - Frisco, Texas

Hauk has exceeded our expectations every step of the way. In an industry driven by word-of-mouth recommendations and customer satisfaction, there is no greater benefit than to have a general contractor that is as efficient in his timeliness of delivery, as he is in his ability to handle the customer with the greatest level of care and respect.

The Benedict Family - Frisco, Texas